Refund & Return Policy
Your satisfaction is our priority. If you are not fully happy with your purchase, we’re here to help.
1. Eligibility
Returns are accepted within 2–3 days from the date of delivery, provided the items are in their original condition with tags and packaging intact.
2. Refund Process
Once your return is received and inspected, refunds will be processed within 5–7 business days to your original payment method.
3. Non-Returnable Items
Customized or perishable items may not be eligible for returns. Please check product descriptions for return eligibility before purchase.
4. How to Request a Return
Contact our support team with your order details, and we’ll guide you through the process.
5. Exchange Option
If you prefer, you can choose to exchange your product for a different size, color, or item of equal value, subject to stock availability.
6. Damaged or Wrong Items
If you receive a damaged or incorrect product, inform us within 48 hours of delivery, and we’ll arrange for a free replacement or refund.
7. Refund Confirmation
You will receive a confirmation email or SMS once your refund is processed, including details of the transaction.